Understand
Read the incoming source and identify the information that matters to the task.
AI & Automation
Intelligence that
earns its place.
We do not add AI for decoration. We apply it where it can understand incoming information, reduce repetitive entry, surface exceptions and help the operator move work forward.
Practical intelligence
From information to action,
with the operator in control.
Emails, carrier notices and vendor invoices contain information that belongs in a workflow. @AiAgent in iFMS 5.0 prepares work from those sources so the team can review the result in its operational context.
Connect
Relate that information to the shipment or record it belongs to.
Prepare
Build the draft record, date update, reply or vendor bill for review.
Review
Check the source and the prepared result before confirming the next action.
Inside iFMS 5.0
Use intelligence where
the repetition already exists.
The most useful AI is specific about the source it reads and the work it prepares. These examples reflect the iFMS workflows presented on this site.
Agent email → prepared records
Read incoming agent emails and prepare iFMS or iMANIFEST records for the team to review.
Carrier notice → key dates
Pull Available Date, Port LFD and Detention LFD from carrier notices to support date review.
Vendor invoice → vendor bill
Read invoice details and prepare the vendor bill on the corresponding B/L.
ETA → arrival notices
Support arrival notices ahead of ETA, with the activity kept in the B/L context.
Status request → drafted reply
Prepare a shipment-status reply using information connected to the B/L.
Prepared work → reviewed action
The operator checks the match, the extracted information and the result before confirming.
See the full iFMS workflow
See the workflow
Watch incoming information
become prepared work.
See the iFMS 5.0 workflow on screen, then use the product page to explore the operational and financial context.
iFMS
AI-Powered iFMS 5.0: Automate Freight Forwarding with AI
AI-Powered iFMS 5.0 automates freight forwarding — email parsing, arrival notices, and vendor billing.
A useful evaluation
Start with your source.
Look closely at the result.
Bring a representative, redacted email, notice or invoice to the conversation. Look at how the source is interpreted, how the shipment is identified and what the team needs to review.
Does AI replace the operator’s review?
No. The workflows described here prepare information or actions for the team to review and confirm. The source document and shipment context remain important.
Is AI the same across every Suntek product?
The examples on this page relate to @AiAgent in iFMS 5.0. Ask Suntek about the specific workflow and product you want to evaluate.
What should we focus on in a demo?
Focus on the incoming source, the record match, the prepared result and the way exceptions or missing information are handled.
Continue the conversation
Bring the repetitive task.
We’ll look at the workflow.
Start with the emails, notices or invoices your team works through every day.