Suntek Systems turns the complexity of freight forwarding into a more connected, more intelligent way of working — because our software was shaped by logistics operations, not adapted to them.
Freight work rarely happens in isolation. A shipment leads to documents, customer communication, compliance activity, costs and billing. Suntek keeps that operational context connected, so each step starts with the information created before it.
Shipment activity, documents, customer updates and financial information stay in context instead of becoming separate pieces of work.
Filing responses, shipment dates, holds and operational changes remain visible so teams can see what needs attention next.
Operational activity connects to receivables, payables, billing and profitability, keeping execution and financial visibility in the same workflow.
Four purpose-built products support different areas of freight operations. Start with the work your team manages today, with room to connect more of the operation when needed.
Connect ocean and air shipments, customer communication and accounting in one operational workflow.
Prepare filing data, submit transmissions and keep customs responses, holds and exceptions in view.
Keep entry preparation, customs responses, documentation and billing connected throughout the brokerage workflow.
Connect receiving, inventory and fulfillment activity with the billing that follows.
From incoming emails and carrier notices to customer communication and vendor bills, @AiAgent helps turn operational information into the next prepared step. Your team stays in control by reviewing and confirming the work.
Read the source. Connect it to the shipment. Prepare the next step for the operator.
Explore AI & AutomationRead information from incoming agent emails and prepare ocean import B/L records, filing data, and credit or debit notes for review.
Update Available Date, Port LFD and Detention LFD from carrier notices. Prepare arrival notices ahead of ETA and shipment-status replies when customers need an update.
Read invoice details and prepare the corresponding vendor bill against the relevant shipment for review.
See how iFMS 5.0 helps turn incoming information into prepared records, keeps customers informed and prepares vendor bills - while your team reviews and controls the work.
A few practical answers before we take a closer look at your workflow.
Already a customer? Get supportStart with the work your team manages most closely today: iFMS for freight forwarding and accounting, iMANIFEST for manifest and security filing, iCHB for customs brokerage, or iFULFILL for warehouse and 3PL operations.
No. Start with the product that fits your current operation. Additional products and workflow connections can be considered as your requirements evolve.
@AiAgent helps prepare work from incoming operational information, such as emails, carrier notices and invoices, while your team reviews and confirms the result.
Bring the workflow you want to improve. A few real examples of the documents, emails or operational steps your team handles today can help make the discussion more specific.
Explore the Suntek product that fits your operation and see where a more connected, more intelligent workflow could make a difference.
